Digital Product Refund Policy

Last updated: August 21,2026

At Three J Digital, we sell digital products in PDF format that are delivered electronically. Due to the nature of digital products, all sales are considered final once the product has been downloaded.

Non-Refundable Products

We do not offer refunds, exchanges, or store credit for:

• A change of mind after downloading the product.

• An accidental purchase when the file has already been downloaded.

• Failure to use the product.

• Incompatibility with a device or software that is not the responsibility of Three J Digital.

Exceptions

We may review a refund request if:

• You were charged more than once for the same order.

• The download link does not work.

• The file is corrupted or cannot be opened.

• The product materially differs from its description.

Please contact us within 7 days of purchase at drp@threejdigital.com Include your order number, the email address used for the purchase, and a description of the problem. We may request additional information to verify the issue. When appropriate, we may provide a corrected file, a new download link, or a refund.

We do not guarantee a refund when the problem is caused by the customer’s device, software, or settings, provided that the file works correctly.

We reserve the right to update this policy at any time. Changes will apply to purchases made after the policy’s update date.

Consumer Rights
Nothing in this policy limits any consumer rights that cannot legally be excluded under applicable law.

Contact Us

Contact: drp@threejdigital.com
Business: Three J Digital LLC
Location: United States